Support
Questions, setup help, or something not working right — reach out and we'll help sort it out.
Email jack@happyjack.media with a description of the issue, the macOS version you're on, and — if it's a recording/transcription problem — which audio device was connected.
Requirements
- macOS 26 (Tahoe) or later — required. Transcription relies entirely on Apple's on-device Speech framework, which needs this OS version or newer.
- An audio input device — this can be a built-in microphone, a USB audio interface, or a mixing console. Cmd Meeting detects how many channels the device exposes and lets you pick which ones to scan in Settings.
- Microphone permission — requested on first recording. If you accidentally denied it, re-enable it under System Settings → Privacy & Security → Microphone.
- Calendar permission (optional) — only needed if you turn on calendar-aware prompting in Settings. Cmd Meeting only reads event titles and times, never edits your calendar.
Frequently asked questions
Cmd Meeting isn't picking up audio from my device.
Open Settings → Audio and confirm the correct input device is selected — Cmd Meeting doesn't always auto-select the right one, especially if your device exposes several channel options. Then check Settings → the channel routing grid to make sure the channels actually carrying your meeting audio are checked. If you're using a mixing console, confirm on the console's own routing screen that the channels you want are patched to its USB output.
Where are my recordings and transcripts saved?
By default, in a "Meeting Recordings" folder under your Mac's Documents folder, though you can point Cmd Meeting at any folder you choose in Settings. If you change the output folder, reopen Settings and use "Choose…" once after any macOS update to make sure Cmd Meeting still has permission to write there.
A meeting was recorded but I can't find the transcript.
Use the search panel in the main window — it searches titles, overviews, key points, action items, and decisions across every meeting in your local history, not just filenames.
Does Cmd Meeting work without an internet connection?
Yes. Recording, transcription, and summarization are all on-device. The only feature that reaches the network is an optional integration that posts a text summary to a private, first-party server you configure yourself — recording and transcription work the same with or without it.
Can I get a transcript of a call happening on a different computer?
If that computer's audio is patched into the same audio interface Cmd Meeting is listening to (for example, mixed onto the same bus on a console), yes — Cmd Meeting just hears whatever arrives on the channels you've selected. If it's on a separate device entirely, it's out of reach until that audio is routed somewhere Cmd Meeting can capture it.
Privacy
See the Privacy Policy for exactly what Cmd Meeting does and doesn't do with your data.